Will I need to pay upfront for paint or repairs?

June 25, 2014 By

Absolutely not. Payment is not due until you get your car. If a shop cannot pay for paint or repairs without asking you for money up front, their business is on shaky ground and might be insolvent. Think twice about entrusting your investment with a shop that’s here today and may be gone tomorrow.

Posted in: Collision Repair Services

In my business, the way my car looks is as important as how I look. I pick up my clients and often drive them around often for days showing them house after house. Rockett Collision is marked in my phone as well as in my office, as other agents here ...

– Addie S.

I have been the General Manager of several high-end new and used luxury car dealers in the DFW area over the last twenty years. When I am brought on board, I start out using the collision repair companies currently in service or the in-house repair, ...

– David M.

We have a small loan and repo company in the Southwest DFW area. Some of the cars we pick up have been damaged, some are in really bad condition and some just have small nicks and dings. Rockett Collision always gives the cars back in showroom beauty...

– D. W.

Dear Kelly Ward and Staff, I really am thankful you could help us out with my son's car. You saved us from being ripped off, and it is really good to know there are still honest people out there willing to help. Jake is so happy to be back in his c...

– Bea D.

Rockett Collision has saved me and my family several times. I have a VW and was in a small fender bender. The dealer wanted twice what Rockett Collision fixed it for. This meant so much to us, as it was all out of pocket. Since then my son has start...

– Casey B.

Kelly Ward and Lalo have painted close to 100 cars and pickups for me in the past 23 years or so, Kelly always gives the best job possible for the money and uses the best materials unlike some of the larger corporate paint and body shops, there you c...

– Don D.

I have used Rockett Collision Repair several times over the years, both for work vehicles and my personal vehicles. Their work is outstanding! I have never had a complaint with their work because it is done right the first time! Kelly Ward is an hone...

– Chuck G.

Rocket Collision returned my car to 'factory' appeance. They do top quality work with a professional attitude. I would never hesitate to recommend Kelly Ward and his staff for automobile collision repair."

– L. Wyatt

Friendly service! I took my 2007 GTI to Rockett Collision Repair after I shattered my sideview mirror. It's one of those that has a turn signal built in and a motor for adjusting it and so on. Anyway, it wasn't cheap. But after checking around, I was...

– JD W.

I've had the opportunity to use Rockett Collision Repair on two separate occasions. A bad hail storm left dents in my car, and Kelly Ward and his team returned my car dent-free. Another time, I accidentally backed into a pile of concrete blocks, dama...

– Billie Mc.

Always go to Rockett Collision. I have known the owner, Kelly Ward, for many years now. Kelly is personally involved in his business and treats his customers like family. Even his employees are long time employees – years! That says something. They...

– Carol D.

Thanks, Rockett! I had to have my Nissan fixed by Rockett Collision after two different accidents. The guys were great. Got my van fixed as promised and on time. No issues with the repairs. Have sent several people to Rockett Collision, including one...

– Mike T.

Truly the best! I have used Rockett Auto Repair on four vehicles with all ranges of body work required. They are true artists in the work they produce. No matter what type of vehicle, from pickups to Porsches, they are the best." Sincerely,

– Thomas S.

They made a bad experience better! Our car had been smashed up, could not be driven, and our insurance company was giving us the runaround. Rockett took over the repairs and the situation with our insurance company. Rockett removed the damaged parts ...

– Donald W.

I had my old car repaired by Rockett Collision about 6 years ago after an accident. I have not had another wreck in all that time (I thank God for that), however, one part that was fixed 6 years ago was starting to look like it might come loose. I ca...

– Janice C.

...All your first time customers will be REPEAT customers when they need your kind of service again. Because they know what quality and service they will receive from you."

– Carol D.

I've seen vehicles come out of your shop looking better than new ones off the showroom floor."

– Sharon H.

We have used Rockett Collision for all the cars in our company for years and have always been very happy. Recently one of our cars was damaged while I was in the car with our company owner. She told me, 'not to worry, we have the perfect guy to fix t...

– C. D. Martin

Will I need to pay upfront for paint or repairs?

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