Rockett Collision Repair

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Will Rockett give an estimate by phone or email?

June 26, 2014 By

Because we must physically see a vehicle in order to write an accurate estimate, we do not write estimates based on emailed photos or descriptions given over the phone.

What methods of payment do you accept?

June 17, 2014 By

At this time, we accept cash or insurance check. If you need to pay by personal check, please let Kelly Ward know when you drop off the car.

Another shop offered to waive my deductible. Will you?

June 17, 2014 By

That is determined on a case-by-case basis but, yes, sometimes.

How do I handle payment of my deductible?

June 17, 2014 By

You will pay your deductible to Rockett Collision upon completion of the repairs.

What if my insurance check lists a lien holder?

June 17, 2014 By

Pick your repair shop before the check is issued, and this will not happen. Simply ask the insurance company to make the check out to the repair shop you’ve chosen. If you have a lien holder on the check, then usually you will have to submit the check and the proof (after the repairs) of repairs to the lien holder before they will release the funds. This review by the lien holder can often take ten days to two weeks or even more. This will delay the return of your car. In this case, if you have an insurance paid rental car, the insurance stops payment on the rental when the repairs on your car are complete, not when the check clears. Protect yourself by ensuring the insurance company pays the repair shop.

How do I handle my insurance check?

June 17, 2014 By

That is on a case-by-case basis, depending on who the check is made out to. Please call Kelly Ward, and he can assist you in dealing with that as well.

Will you report my repair to Carfax®?

June 17, 2014 By

No, that is your insurance company’s responsibility.

How is a total loss determined?

June 17, 2014 By

Depending on the insurance company, some total at 60% of the vehicle’s value, some at 75% of value. Rockett Collision can help. Kelly will be glad to explain how the process works and possibly help you keep your car from being totaled if that is what you need.

Can you file the claim for me?

June 17, 2014 By

No. However, if you would like some help, please call Kelly Ward for assistance.

Who reports the accident to my insurance company?

June 17, 2014 By

You report your accident to your insurance company. Please read our accident step-by-step sheet to protect yourself.

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WE STAND BEHIND OUR WORK

PPG Auto Refinish Certified

Dallas Metro Body Repair

Nissan 370Z After Nissan 370Z Before Nissan Titan After Nissan Titan Before 4X4 Before 4X4 After

Happy Body Shop Customers

Rockett Collision Repair
In my business, the way my car looks is as important as how I look. I pick up my clients and often drive them around often for days showing them house after house. Rockett Collision is marked in my phone as well as in my office, as other agents here ...
– Addie S.
Rockett Collision Repair
In my business, the way my car looks is as important as how I look. I pick up my clients and often drive them around often for days showing them house after house. Rockett Collision is marked in my phone as well as in my office, as other agents here ...
– Addie S.
Rockett Collision Repair
I have been the General Manager of several high-end new and used luxury car dealers in the DFW area over the last twenty years. When I am brought on board, I start out using the collision repair companies currently in service or the in-house repair, ...
– David M.
Rockett Collision Repair
We have a small loan and repo company in the Southwest DFW area. Some of the cars we pick up have been damaged, some are in really bad condition and some just have small nicks and dings. Rockett Collision always gives the cars back in showroom beauty...
– D. W.
Rockett Collision Repair
Dear Kelly Ward and Staff, I really am thankful you could help us out with my son's car. You saved us from being ripped off, and it is really good to know there are still honest people out there willing to help. Jake is so happy to be back in his c...
– Bea D.
Rockett Collision Repair
Rockett Collision has saved me and my family several times. I have a VW and was in a small fender bender. The dealer wanted twice what Rockett Collision fixed it for. This meant so much to us, as it was all out of pocket. Since then my son has start...
– Casey B.
Rockett Collision Repair
Kelly Ward and Lalo have painted close to 100 cars and pickups for me in the past 23 years or so, Kelly always gives the best job possible for the money and uses the best materials unlike some of the larger corporate paint and body shops, there you c...
– Don D.
Rockett Collision Repair
I have used Rockett Collision Repair several times over the years, both for work vehicles and my personal vehicles. Their work is outstanding! I have never had a complaint with their work because it is done right the first time! Kelly Ward is an hone...
– Chuck G.
Rockett Collision Repair
Rocket Collision returned my car to 'factory' appeance. They do top quality work with a professional attitude. I would never hesitate to recommend Kelly Ward and his staff for automobile collision repair."
– L. Wyatt
Rockett Collision Repair
Friendly service! I took my 2007 GTI to Rockett Collision Repair after I shattered my sideview mirror. It's one of those that has a turn signal built in and a motor for adjusting it and so on. Anyway, it wasn't cheap. But after checking around, I was...
– JD W.
Rockett Collision Repair
I've had the opportunity to use Rockett Collision Repair on two separate occasions. A bad hail storm left dents in my car, and Kelly Ward and his team returned my car dent-free. Another time, I accidentally backed into a pile of concrete blocks, dama...
– Billie Mc.
Rockett Collision Repair
Always go to Rockett Collision. I have known the owner, Kelly Ward, for many years now. Kelly is personally involved in his business and treats his customers like family. Even his employees are long time employees – years! That says something. They...
– Carol D.
Rockett Collision Repair
Thanks, Rockett! I had to have my Nissan fixed by Rockett Collision after two different accidents. The guys were great. Got my van fixed as promised and on time. No issues with the repairs. Have sent several people to Rockett Collision, including one...
– Mike T.
Rockett Collision Repair
Truly the best! I have used Rockett Auto Repair on four vehicles with all ranges of body work required. They are true artists in the work they produce. No matter what type of vehicle, from pickups to Porsches, they are the best." Sincerely,
– Thomas S.
Rockett Collision Repair
They made a bad experience better! Our car had been smashed up, could not be driven, and our insurance company was giving us the runaround. Rockett took over the repairs and the situation with our insurance company. Rockett removed the damaged parts ...
– Donald W.
Rockett Collision Repair
I had my old car repaired by Rockett Collision about 6 years ago after an accident. I have not had another wreck in all that time (I thank God for that), however, one part that was fixed 6 years ago was starting to look like it might come loose. I ca...
– Janice C.
Rockett Collision Repair
...All your first time customers will be REPEAT customers when they need your kind of service again. Because they know what quality and service they will receive from you."
– Carol D.
Rockett Collision Repair
I've seen vehicles come out of your shop looking better than new ones off the showroom floor."
– Sharon H.
Rockett Collision Repair
We have used Rockett Collision for all the cars in our company for years and have always been very happy. Recently one of our cars was damaged while I was in the car with our company owner. She told me, 'not to worry, we have the perfect guy to fix t...
– C. D. Martin

We’ll Go the Distance for You

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Ask about pick up and delivery: 1-214-228-0691

Call Kelly Ward at 1-214-228-0691, Mon. - Fri., 8 AM to 5:30 PM; Sat., 9 AM - 1 PM

© 2021 Rockett Collision Repair Center - Dallas Metro - All rights reserved. Site by Wyatt | Lane

We are 9 miles from Palmer and 2.2 miles from Butcher Rd. (FM 387). Just give us a call for easy directions.

Located on FM 813, about 5 miles northeast of Waxahachie, Rockett, Texas is in Ellis County.